FAQ

1. How do I send flowers to Pangasinan?

Sending flowers to your loved ones in Pangasinan is quick and easy with Flower Shop Pangasinan. Just follow these simple steps:

  • Visit our website: www.flowershoppangasinan.com

  • Browse and choose your preferred flower arrangement or gift

  • Add the item to your cart

  • Provide the delivery details (recipient name, address, date, and message)

  • Complete payment securely via our available options
    Once your order is confirmed, our team will handle everything with care and ensure timely delivery.

2. Do you offer same-day delivery?

Yes, we offer same-day delivery for most products within Pangasinan. To qualify, please place your order before 2:00 PM (local time). Orders placed after that may be delivered the next day.

3. Which areas in Pangasinan do you deliver to?

We deliver to most towns and cities in Pangasinan, including Dagupan, Urdaneta, San Carlos, Alaminos, Lingayen, and more. If you're unsure whether we deliver to a specific area, feel free to contact our support team.

4. Can I customize my flower or gift order?

Absolutely! We welcome custom requests for flower arrangements, gift baskets, or money bouquets. You can either mention your preferences at checkout or contact us directly via phone or email for personalized service.

5. What are your payment methods?

We accept a variety of secure payment options, including:

  • Credit/Debit Cards (Visa, MasterCard)

  • GCash

  • Bank Transfer (BDO, BPI, etc.)

  • PayPal (upon request)

6. Can I include a personal message with the gift?

Yes! During checkout, you’ll have the option to add a custom message that we will include in a beautifully designed card with your delivery.

7. What if the recipient is not home during delivery?

If the recipient is unavailable, our delivery team will:

  • Call the recipient to coordinate

  • Leave the gift with a trusted person (e.g. guard, receptionist, family member)

  • Or reschedule the delivery based on your preference
    We always ensure safe and thoughtful handling.

8. How will I know if my order has been delivered?

We will send you a confirmation email or message once your order has been successfully delivered. You may also contact our support team to check the status anytime.

9. Do you deliver on Sundays and holidays?

Yes, we operate 7 days a week, including most holidays. However, for peak dates like Valentine’s Day, Christmas, or Mother’s Day, we recommend placing your order in advance to ensure availability